MODERN CARE PATHWAYS

Turn Every Customer Interaction Into a Care Pathway.

CareExpress empowers shops and outlets to seamlessly refer customers to the right health services, quickly, confidently, and without the paperwork.

Pharmacy staff member assisting a customer using a tablet referral interface
CE

Referral sent

To: Northside Physio

Match found · 1.2km away

Our Features

What makes CareExpress different

Simple Referrals, Right From the Shop Floor

A powerful referral engine in the hands of your front-line staff. Pharmacy, wellness store, or health-adjacent retail. Connect customers with the right service in seconds. No clinical background required.

The Right Service, Every Time

CareExpress intelligently matches each referral to the most appropriate health service based on need, location, and availability, so customers always land in the right hands.

Real-Time Referral Tracking

Know what happens after a customer walks out the door. Visibility over every referral, from submission through to consultation, so nothing gets lost.

Designed for Non-Clinical Environments

Built for the realities of retail. The interface is intuitive enough for any staff member to use with minimal training.

Privacy-First by Design

Customer information is anonymised and protected at every step. Meet your privacy obligations without adding compliance burden.

A Growing Network of Health Services

Connect customers to an expanding directory, telehealth, specialist clinics, allied health, and community care.

Branded for Your Business

Deploy CareExpress under your brand for a consistent, familiar experience that reinforces trust in your outlet.

Enterprise-Ready at Any Scale

From single outlet to national network. Manage performance, track outcomes, and optimise partnerships from one central dashboard.

CareExpress dashboard showing pending referrals
Built for Networks

One platform, every touchpoint.

CareExpress requires no clinical expertise and minimal training. Store managers, front-of-house staff, and network administrators all work from the same platform , creating referrals, monitoring outcomes, and strengthening the connection between your outlets and the health services your customers deserve.

  • Zero-barrier interface for retail staff
  • Anonymised, privacy-first data handling
  • Unified dashboard for national networks
Become a Partner

Select your region

We operate in New Zealand, Australia, England, and Singapore.

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Partnerships · New Zealand

Aroha Williams

Partnerships Lead, NZ

Auckland, New Zealand
partners.nz@careexpress.health
Become a partner in New Zealand

Your outlet. Their care pathway.

CareExpress transforms retail touchpoints into meaningful health referrals. Simple for staff, seamless for customers, and powerful for the networks that run on it.

Get Started
Get in Touch

Ready to connect your outlets to better care?